Gift Card issuance & Management
Solution from Loyyal
The GiftOS Point is a comprehensive, full-service gift card program to unlock new profit channels. It allows retail destinations, malls, and large merchants to efficiently issue, track, and manage eGift Cards, turning gifting into a robust, measurable revenue driver.
Revenue Acceleration and Corporate Gifting
- GiftOS Point can increase revenues by moving sales online and adding corporate channels.
- Bulk E-Gift Card Issuance through eCodes, streamlining sales for corporate partners and quick turnaround.
- Enable anyone globally to purchase gifts for family and friends in the UAE, expanding market reach.
- Fully managed process from online payment authorization to issuing/creation, minimizing internal resource requirement.
Footfall Increase & Universal Redemption
- Omni-channel redemption — allowing recipients to use the card in-store, online, or via mobile phone.
- Supports fast and easy in-store use via QR code scanning on a POS app, reducing friction at checkout.
- Instant Gift Card delivery via email or SMS/WhatsApp, driving immediate footfall back to the mall or store.
- Enhances value perception by enabling points exchange from other partner programs directly onto eGift card.
Real-Time Security and Fraud Prevention
- Our platform tracks the gift card balance in real-time, updating the database instantly upon every transaction.
- The redemption process incorporates OTP (One-Time Password) validation for fraud prevention, ensuring secure and verified use.
- The system detects fraudulent usage patterns and allows blocking suspicious cards, protecting your revenue.
- Loyyal manages liability securely; the platform is hosted on Amazon Web Services (AWS) for enterprise-grade security.
Financial Control and Analytics
- Provides a full back-office access and analytics module, giving you total control and transparency over the program.
- Track crucial metrics like issuance vs. redemption rates and analyze redemption trends by channel and product.
- Monitor breakage (unredeemed balances) and the sales split between corporate (B2B) and consumer buyers.
- This detailed reporting helps your team make informed decisions to optimize pricing, denominations (e.g., 500, 1000), and marketing efforts.
AI Enabled Excellence
- Track real time issuance and redemption data and get predictive demand estimates.
- Monitor trends automatically and optimize business strategy with AI.
- Prevent fraud and block suspicious activity in real time.
- Enable automated reconciliation and account management.
- Personalize customer interaction.
